What Information We Collect and Why
When you open an account with us, we collect the details you provide — your name, contact number, email address, and the payment method you choose to use, whether that is bKash, Nagad or Rocket. We collect this to verify your identity, process deposits and withdrawals,
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and keep your account secure. When you make a deposit through bKash or Nagad, the transaction reference and wallet number are logged against your account record — this is standard practice for payment verification and dispute resolution. We also collect device and session data automatically: your
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IP address, browser type, and pages visited within the platform. This helps us detect unusual login activity and protect your account from unauthorised access. We do not sell your personal data to third parties. Data shared with payment processors — such as the mobile wallet services
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bKash, Nagad and Rocket — is limited to what those processors need to complete your transaction. Retention periods vary by data type; account records are kept for as long as your account remains active and for a period after closure as required by applicable rules in
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eligible regions. Your use of this platform and the protections available to you depend on the laws of your local jurisdiction.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.